Privacy Policy

Introduction

This Privacy Policy explains how information about you is collected, used and disclosed by mstrmnd ("mstrmnd," "we," or "us") when you use our website and customer loyalty program services (collectively, "Services"), or when you otherwise interact with us. This Privacy Policy also describes your choices regarding the use, access, and correction of personal information collected about you through our Services. Please read this Privacy Policy carefully and ensure that you understand it before you start using our Services.

This Website is owned and operated by, or on behalf of, mstrmnd, a company based in the United Kingdom ("we," "our," or "us"). We are the data controller in respect of personal information of our users based in the United Kingdom and the European Union.
 

By accessing and using the Services, you acknowledge that you have read and understood the content of this Privacy Policy. We reserve the right to update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.
 

INFORMATION YOU PROVIDE TO US THROUGH THE SERVICES
 

We collect and process information you provide directly to us via the Services. Personal data submitted through the Services includes the details you submit when you create an account, participate in any interactive features of the Services, pay for purchase orders, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, company name, postal address, phone number, and any other information you choose to provide. To the extent you provide credit card information through the Services, that information is collected and processed by our third-party payment processor pursuant to their Privacy Policy and practices. Our payment processor is Stripe and their privacy policy can be found here: https://stripe.com/privacy.
 

INFORMATION WE COLLECT AUTOMATICALLY WHEN YOU USE THE SERVICES
 

When you access or use the Services, we automatically collect information about you, including: Log Files: We gather certain information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to the Services, and store it in log files. We do not monitor or log data collected from your servers when using the Services, but we may log or monitor information about your access to our Services. Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies and web beacons. For more information about cookies, and how to disable them, please see our Cookie Policy page: https://mstrmnd.cards/gdpr/cookie-policy.
 

INFORMATION WE COLLECT FROM OTHER SOURCES
 

We may also obtain information from other sources and combine that with information we collect through our Services for purposes of advertising and user authentication. For example, if you create or log into your mstrmnd account using your Google credentials via single sign-on, we will have access to certain information such as your name and email address as authorised in your Google profile settings.

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USE OF INFORMATION

We may use information about you to enable you to have full access to the Services; provide, maintain, and improve the Services; provide and deliver the products and services you request, process transactions, and send you related information, including confirmations and invoices; send you technical notices, updates, security alerts, and support and administrative messages; respond to your comments, questions, and requests, and provide customer support; create your mstrmnd account and identify you when you sign in to your account in accordance with your agreement with us; communicate with you about products, services, offers, promotions, rewards, and events offered by mstrmnd and others, and provide news and information we think will be of interest to you; monitor and analyse trends, usage, and activities in connection with the Services; detect, investigate, and prevent fraud and other illegal activities and protect the rights and property of mstrmnd and others; personalise and improve the Services and provide advertisements, content, or features that match user profiles or interests; notify you about important changes to the Services, including changes or updates to this Privacy Policy; link or combine with information we get from others to help understand your needs and provide you with better service; consider you for possible employment at mstrmnd in connection with an application that you submit; carry out any other purpose described to you at the time the information was collected.
 

SHARING OF INFORMATION

We may share your personal information as follows or as otherwise described in this Privacy Policy: With vendors, consultants, and other service providers we have vetted and approved who need access to such information to carry out work on our behalf only to the extent necessary for the performance of any contract we enter into with you; in response to a request for information if we believe disclosure is permitted by, in accordance with, or required by, any applicable law, regulation, or legal process such as to comply with a subpoena or applicable court order; with any person to whom disclosure is necessary to enable us to enforce our rights under this Privacy Policy or under any agreement we enter into with you or to protect the rights, property, and safety of mstrmnd or third parties; in connection with, or during negotiations of, any merger, sale of mstrmnd assets, financing, or acquisition of all or a portion of our business by another company; between and among mstrmnd and all companies affiliated with mstrmnd who may act for us for any of the purposes set out in this Privacy Policy, including our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; with analytics and search engine providers that assist us in the improvement and optimisation of our Website, subject to our Cookies Policy; and with your consent or at your direction. We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
 

LAWFUL BASIS FOR PROCESSING YOUR INFORMATION

We are required to state the lawful basis under which we process the personal data of our users from the European Union and the United Kingdom. The lawful bases upon which we process your personal information are as follows: where it is necessary to obtain your prior consent to the processing concerned in order for us to be allowed to do it, for instance in relation to direct marketing, we will obtain and rely on your consent in relation to the processing concerned; otherwise, we will process your personal data only where the processing is necessary for compliance with a legal obligation to which we are subject; or for the purposes of the legitimate interests pursued by us in promoting our business, providing the platform to our customers pursuant to our legal agreements with them, and in ensuring the security, accessibility and improvement of our website and platform and the development of new technology and services.
 

EXTERNAL LINKS

The Website may, from time to time, contain links to external sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. We are not responsible for the privacy policies or the content of such sites.

ADVERTISING AND ANALYTICS SERVICES PROVIDED BY OTHERS

We allow advertising and analytics companies such as Google, Meta, LinkedIn, and others to collect information about your use of the Services via cookies, web beacons, and other technologies to deliver targeted ads and measure performance. For further information, including how to opt out of certain tracking, please see our Cookie Policy.
 

YOUR RIGHTS

You have the right to request access to your personal data, request correction or deletion of your data, object to processing, and withdraw your consent at any time where applicable. To exercise these rights, please contact us at support@mstrmnd.cards. If your request relates to personal data controlled by a customer of ours (e.g., a business using our platform), we may refer your request to that customer.
 

YOUR CHOICES

You may update or delete your personal information by logging into your account or contacting us directly. You can unsubscribe from marketing communications by following the link in our emails or contacting support@mstrmnd.cards. Cookies can be managed via your browser settings; however, disabling them may affect your use of the Services.
 

SECURITY

We take appropriate technical and organisational measures to protect your data, but no system is entirely secure. Transmission of information via the internet is not completely secure, and we cannot guarantee the security of your data transmitted to our Services.
 

CONTACT US

If you have any questions about this Privacy Policy, please contact us at: mstrmnd, United Kingdom, support@mstrmnd.cards.